Terms of Service
Last updated: May 2026
About these terms
These terms govern your use of the Route One Leads website (routeoneleads.co.uk) and any services provided by Route One Leads.
By using this website or engaging our services, you agree to these terms. If you do not agree, please do not use the site.
Our services
Route One Leads provides lead capture setup, automated follow-up systems, and related services for UK businesses. The specific scope, deliverables, and fees for any engagement are agreed in writing (by email or contract) before work begins.
This website is an informational and enquiry resource. Submitting a form does not constitute a binding agreement to purchase services.
Client responsibilities
If you engage Route One Leads to build systems on your behalf, you agree to:
- Provide accurate information about your business and requirements
- Comply with all applicable laws when using the systems we build (including GDPR, PECR, and marketing regulations)
- Not use our systems to send unsolicited communications or misleading content
- Pay invoices within the agreed timeframe
Intellectual property
Work product created specifically for a client (landing pages, copy, configurations) is transferred to the client on full payment.
Template components, automation blueprints, and underlying methodology remain the intellectual property of Route One Leads and may be reused across clients.
Results and guarantees
We are confident in our approach. However, we do not guarantee specific outcomes (conversion rates, number of leads, revenue). Results depend on factors outside our control, including market conditions, your pricing, and how quickly you follow up with leads.
If after an initial review call we do not believe we can help your business, we will say so before taking any payment.
Limitation of liability
To the fullest extent permitted by law, Route One Leads's total liability to you for any claim arising from these terms or our services shall not exceed the total fees paid by you in the 3 months preceding the claim.
We are not liable for indirect, consequential, or loss-of-profit damages.
Termination
Either party may terminate a monthly service agreement with 30 days' written notice. One-off project fees are non-refundable once work has commenced unless otherwise agreed.
Governing law
These terms are governed by the laws of England and Wales.
Contact
Questions about these terms? Email hello@routeoneleads.co.uk.